TERMS AND CONDITIONS

TERMS OF SALES

These General Conditions of Sale exclusively regulate the sale via e-commerce of the products on the website at http://cncracing.com .
The purchase of products presupposes having read, knowledge of and commitment to acceptance of these General Conditions of Sale, as well as compliance with all the conditions contained herein.
Purchase of products on the Website and the related services are intended exclusively for natural persons who have reached the adult age and who purchase the products for personal use, for purposes unrelated to any business, commercial, craft or professional activity carried out (hereinafter the "Customers").
Viewing the website at http://cncracing.com provides Customers with information on the products offered together with the possibility of purchasing them
For the purpose of these General Conditions of Sale, the terms listed and recorded below shall have the meaning stated below and both Vendor and Customer shall be bound by that meaning.

Art. 1) Definitions.
Vendor: SEFO srl (VAT No. 01475680516) with registered office in Arezzo (Italy) Loc. Ponte alla Chiassa 141 (tel. +39 0575342010, email info@sefo.it ) owner of the “CNC RACING” trademark
Customer: natural person (consumer) who purchases the goods for purposes unrelated to any business or professional activity.
Parties: the Vendor and the Consumer
Products: all goods marketed by the vendor on its website at http://cncracing.com
Price: the purchase price paid by the Customer for the purchase of the Products, including VAT, if required by current tax legislation.
Trademark: the “CNCRACING” trademark exclusively owned by the Vendor
Purchase Order: the written document with which the Consumer orders the purchase of a certain quantity of Products from the Vendor
Order confirmation: the written document with which the Vendor confirms and communicates to the Customer that the Purchase Order has been accepted and the that the purchase/sales contract has consequently been concluded
Catalogue: the official catalogue of the Products offered by the Vendor, complete with sales prices, published on the website at http://cncracing.com and constantly updated
Complaint: the procedure, governed by these provisions, used to report any faults and/or defects in the Products and/or to request the Vendor’s intervention under warranty
General conditions of Sale: these provisions, governing the contractual relationship between the Vendor and the Customer for each purchase/sales transaction between the same

Art. 2) Purpose of the Conditions of Sale.
By accepting these General Conditions of Sale the Parties wish to regulate all the purchase/sales transactions concluded between them that concern the Products marketed by the Vendor. The Parties intend in this way to regulate all the purchase/sales contracts that will be concluded, without the possibility of modification and/or revocation of the same, except by written agreement.

Art. 3) Scope of the purchase/sales transaction.
By concluding the contract for the purchase/sale of Products between the Vendor and the Customer, the former transfers to the latter the ownership of the goods identified in the Purchase Order at the price indicated in the Order Confirmation.
By concluding the purchase/sales contract, in compliance with the timing and methods indicated in point 4) below, the Vendor transfers to the Customer the exclusive ownership of the individual goods, as identified above, excluding from such transfer all industrial property rights, copyrights and/or, in any case, rights deriving from the ownership of the trademark, directly and/or indirectly connected with the Goods covered by the sale and/or in any case with the activity carried out by the Vendor. The Customer acknowledges that the Vendor is the owner of all the industrial property rights, copyrights and/or, in any case, the rights deriving from ownership of the Trademark, directly and/or indirectly connected with the Goods covered by the sale and and/or in any case with the activity carried out by the Vendor, undertaking neither to directly and/or indirectly nor personally and/or through a third party infringe them in any way.

Art. 4) Timing and methods of conclusion of the purchase/sales contract.
The contract for the purchase/sale of the Products shall be deemed to be concluded when the Order Confirmation is sent by the Vendor to the Customer.
The purchase Price of the Products, even if not expressly identified in the Purchase Order and/or Order Confirmation, shall be conventionally identified by applying the unit Prices published in the Catalogue, multiplied by the number of Products covered by the Contract.
All private customers will receive a Delivery Receipt, valid as proof of purchase, to be used for warranty and assistance services. It is possible to request an Invoice through the appropriate option during registration.

Art. 5) Payment of the price.
Payment of the Price by the Customer shall take place in one instalment only and in advance of shipment of the Products by the Vendor to the Customer, as provided for in point 6) below. Even if the purchase/sales contract has been concluded, the Vendor has the right to refuse to ship the Products should the Customer not be able to provide sufficient proof that the Price has effectively been paid.

Art. 6) Payment methods.
The standard for purchases on www.cncracing.com is 100% secure and guaranteed and any type of payment on the website is risk free.
For purchases on the website, you can use the following payment methods:

  • Direct Bank Transfer to the current account in the name of SEFO SRL - IBAN: IT63E0306914126100000000572 – SWIFT/BIC: BCITITMM - Bank: Banca INTESA SANPAOLO SPA – 68469, VIALE SANTA MARGHERITA 43/A, 52100, AREZZO (AR)
    The number and date of confirmation of the order in question must always be indicated in the reason for payment. In this case, SEFO srl will ship the products only when the related amount has been be credited to the current account indicated above, so the shipment may be delayed by a few days due to bank lead times
  • Credit Card (Visa, Mastercard, America Express circuits) without additional costs
  • Pay Pal
  • Cash on Delivery to the Courier (cash only on delivery) only for Customers in Italy (with a surcharge of €6.00 VAT excluded for the cost of the cash on delivery service, and for amounts not exceeding €1,000.00)
  • SCALAPAY - Pay in interest-free installments In case of payment by credit card, the order confirmed by the customer will be considered effective only after the bank payment center has given its approval to the transaction. In case of refusal by the bank payment center, the order will be automatically canceled and the Customer informed by e-mail. In the case of a bank transfer, the order will be considered confirmed only after the payment account is displayed on the bank's website.

Whether you choose to pay by Credit Card or with Pay Pal or by Bank Transfer, the data will always travel on secure and encrypted servers. At no time during the purchase process are SEFO srl or third parties able to acquire the information related to the payment system; in fact, this will be transmitted via a secure connection directly to the website of the bank that handles the transaction and no SEFO srl IT archive will retain this data. At the same time as the order, the banking institution in question will authorise the commitment of the amount related to the order placed.

Art. 7) Product delivery, complaint timing and methods.
The Products will be delivered to the Customer with the timing indicated in the Order Confirmation.
The shipment will be EXW (Ex Works, pursuant to the Incoterm 2020 rules). In view of this, CNC Racing shall not be held responsible for product losses, delays or damage after handing them over to the first courier. The Parties hereby also agree that with the exceptions of what provided for in the next paragraphs, all shipping charges shall always be included in the invoice issued by CNC Racing, but materially paid by the latter (Free on Board).
The Parties hereby agree that shipping charges shall be entirely for the account of the buyer (Carriage Forward) only if this type of shipment is expressly indicated in the Transport Document issued by CNC Racing.
All products sold on www.cncracing.com are covered by a 24-month warranty for conformity defects, according to the Consumer Code. To use the warranty service, you must keep the Transport Document or the invoice received by e-mail in PDF format.
The warranty provided for by the Consumer Code applies to products sold through the website that demonstrate a lack of conformity, as defined by the Consumer Code, existing at the time of delivery of the product, provided that the product is used correctly, in compliance with the its intended use and as provided for in the attached technical documentation, provided that:
the conformity defect appears within 2 (two) years from the delivery of the products,
the Customer reports the conformity defect to SEFO srl within 2 (two) months of the date on which the defect was discovered.
The Products involved in the Complaint must be shipped back to the Vendor’s offices within three days of the date on which the Complaint was made, under the responsibility and at the expense of the Customer. If the faults and/or defects the Consumer has complained about are confirmed, the shipping costs incurred will be refunded, possibly by deducting this cost from subsequent purchases.
The Products involved in the Complaint must be returned in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: manuals, cables, etc.); to limit damage to the original packaging, we recommend placing it in a second box; affixing labels or adhesive tapes directly to the original packaging of the product should in any case be avoided. In any case, the instructions provided in the related authorisation e-mail must be followed.

Art. 8) Right of withdrawal.
The Customer has the right to withdraw from the purchase contract, for any reason, without indicating the reasons and without any penalty, within 14 days of receipt of the Product purchased. The withdrawal period expires 14 days after the date on which the customer or a designated third party, other than the carrier, acquires the physical possession of the last item.
To exercise the right of withdrawal, it is necessary to inform SEFO srl of the decision to withdraw from this contract via an explicit written declaration to that effect and to follow the instructions provided by the Vendor.
The right of withdrawal is subject to the following conditions: a) the product may be manipulated in order to establish its nature, characteristics and functioning but the purchaser is responsible for the decrease in value of the product resulting from manipulation other than that necessary for this purpose. b) The product purchased must not have been used, assembled or damaged and must be returned in its entirety and intact, with all accessories and spare parts, in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment). c) The Product must have all the labels (not removed) initially included. d) The original box is considered an integral part of the product and therefore must be returned intact, without signs, writing or deformations that could jeopardise its resale.
In the event of exercise of the right of withdrawal by the Customer, SEFO srl has the right not to accept the return of products that do not have the related labels or that have been altered in their essential and qualitative characteristics or that have been damaged or that lack the important requirements mentioned above, such as to consider the product as used. In this case, the product will be returned to the sender, charging the shipping costs.
The direct shipping costs related to the return of the product for exercising the right of withdrawal are at the expense of the purchaser. The shipment, until arrival in our warehouse, is under the complete responsibility of the purchaser. To limit damage to the original packaging we recommend, when possible, to put it in a second box (it is forbidden to apply labels or adhesive tapes to the original packaging of the product). Any liability in case of loss or damage of the products during transport is to be considered at the expense of the purchaser. Under no circumstances will parcels be collected with cash on delivery or carriage paid.

Art. 9) Use of the Products, usage precautions and disclaimer.
The Products covered by the purchase/sales contract concluded between the parties and, in general, all the Products manufactured and/or marketed by the Vendor are products intended for competitive use exclusively in private spaces. Any use of the Products on motor vehicles intended to be used on public roads requires prior registration with the competent authorities. By accepting these Conditions of Sale, the Customer declares to be well aware of the above circumstances, to expressly accept them and to have understood the risk involved in violating the precautions indicated above.
In any case, should the Customer violate the precautions regarding the use of the Products indicated above, by using the Products for a use other than racing, the Vendor declines any liability for anything that might happen to the Customer and/or Third Parties for any reason whatsoever.

Art. 10) Processing of personal data
The Vendor, in its quality of personal data controller, processes the Clients’ data in compliance with the EU Regulation no. 2016/679 (“GDPR”), related to the individuals’ personal data protection and free circulation of data. For more information about processing modalities and purposes, please read the information notice, pursuant to Sections 13 and 14, GDPR, available at the following link: https://www.cncracing.com/en/privacy/